Contact
Reach out with any questions, concerns, or feedback. We respond within one to two business days.
Send a Message
Contact Information
Phone
(302) 208-2561Address
3301 Lancaster Pike Ste 1A PMB 1014
Wilmington, DE 19805
United States
Ballad Tree SMS Support
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out of messages.
Reply HELP for assistance.
Consent is not a condition of purchase. See our Terms and Privacy Policy.
FAQ
What kind of texts does Ballad Tree send?
Automated, system-triggered Transactional Account Notifications (like account verification, security alerts, goal milestones reached, and scheduled reminders you turn on) and, if you opt in separately, Promotional Marketing Messages about Ballad Tree software features and updates.
How do I opt out of SMS?
Reply STOP to any message. You'll be removed immediately.
Will my information be shared?
No. Mobile information will not be shared with or sold to third parties for marketing or promotional purposes. See our Privacy Policy.
How do I request my data?
Select "Privacy / Data Request" in the form and we'll respond within 5 business days.